bps - psychologist - counselling psychologist - counselling psychology - Stratford upon Avon - Worcester - Warwick - Wolverhampton - Alcester - Redditch - Evesham - psychology - therapy - psychiatrist - british psychological society society


dr. victoria galbraith DPsych   FHEA   CPsychol    AFBPsS   

Agreement

Psychological Therapist Section

I can offer you online therapy either live, using a private Messenger chatroom (a confidential Instant Messenger can be downloaded free for personal use from www.bitwiseim.com or by e-mail.

E-mails can be exchanged in different ways in my online psychological therapy service and I ask you to indicate your preference in the Client section of this Agreement. 

You may want to write to me as often as you like, knowing I will respond to all your e-mails on a set day each week.

You may want me to respond to each e-mail as I receive it. I normally reply to e-mails within 3 days and will let you know when this is not possible.

You may want to make a weekly payment to exchange as many e-mails as you choose during that week. 

My main initial response to you I call a Therapeutic E-mail and that is the one I charge for (I number the e-mails in a pre-paid package in the subject line as TE1/3 or TE2/5 etc.). You may have a query after you have read a TE and I reply briefly to such queries at no additional charge. Any administrative e-mails (e.g. to query something I have written or to book a live session) are also not charged for. 

Live Sessions need to be booked with me in advance by e-mail or telephone (07780 680 607). It normally takes 24 hours to arrange but can sometimes be done more quickly.

 

Confidentiality 

I keep our therapy sessions and records confidential within the framework described on my website. I work to the Guidelines for Good Practice of my professional body, the British Psychological Society (BPS) where I am an Associate Fellow and accredited to practice as a Chartered Counselling Psychologist. You can check my details in the BPS’ online directory at http://www.bps.org.uk

Your identity and personal details will be protected by me and the only exceptions I will make are when I judge that there is serious risk to yourself or others or when I am compelled by Law. In the rare event I break confidentiality, this is done with your prior knowledge if possible and only to people who need to know (e.g. doctors). I have regular supervision of my online work but I do not disclose your identity to my supervisor. 

Referral: It is not always possible to know if working online is the most appropriate way for you to get help. If I believed that face-to-face therapy would be a better way to help you I would suggest that either we hold face-to-face sessions or, if this is possible, I would help you find a psychological therapist near to you and support you whilst you made the change to face-to-face counselling. If I felt that another online therapist might be better placed to help you than I am (because they had specialised skill or experience) I would suggest a change and support you whilst you made it. 

Emergency Contact: 

In the event of complete technology failure, I suggest we send a text message to each other’s mobile phones (cell phone) and use the same system to let the other know when we are back online. My mobile telephone number is 07780 680 607. 

Payment: 

The charges for my psychological therapy services are set out here (See Fees: How much do you charge?). I respond to your e-mails and hold live sessions after I receive notification of payment. Payment can be made using: 

Paypal

UK cheque
Cash
 

Client Section 

Please ask any questions before completing the blank spaces below and return the form to me with your next e-mail.

Basic Details about me

Name..............................................................................................

Telephone number..........................................................................

E-mail address................................................................................

Gender: ………………………………………………………………...

Age:……………………………………………………………………..

 

Communication 

I would like to communicate in the following way (please put X against the option you prefer – you can always change it later) 

·        Receive e-mail responses on a set day each week (indicate which day)

 Monday... Tuesday... Wednesday... Thursday... Friday... 

·         Receive e-mail response to every e-mail I send 

·         Exchange as many e-mails as I choose during any one week... (cost £... per week. Please allow 24 hours for my replies)

 ·         Book a ‘live’ session (indicate the days and/or times that suit you best)

 Monday... Tuesday... Wednesday... Thursday... Friday...

 10.00-14.00hrs... 14.00-18.00hrs... 18.00-20.00hrs 

Method of Payment

I will pay for my counselling in advance using (put X against method) 

Paypal ... UK Cheque ...

 

Name of GP .......................................................................................................

Tel. No of Surgery .............................................................................................

 I understand that: 

·         All of the shared correspondence between therapist and client remains strictly confidential unless the therapist has reason to believe that the client may be at risk of harming him/herself or others.

·        My therapist will store all personal information securely and unless explicitly agreed otherwise, all information is only seen by your allocated therapist.

·         My therapist is an accredited member of the British Psychological Society (BPS) and holds a practising certificate enabling her to offer psychological therapy services as a Chartered Counselling Psychologist. The BPS’ Code of Conduct and Ethical Guidelines are therefore adhered to.

·         I am responsible for data security on my computer and it is up to me to keep correspondence secure.

·         I am entering into a two-way contract that will allow me the time and space for my thoughts and feelings to be heard and understood.

·         Psychological therapy is not a miracle cure and that it does not necessarily work for everybody.

·         The goal of the therapy process is paramount and therapy will only continue whilst it is of benefit to me (the client). If at any stage the process becomes counter productive, either party (therapist or client) is free to terminate the relationship.

·         If for any reason my therapist believes that the continuation of therapy is not in my best interest, I will be contacted and some alternative therapy options best suited to me may be offered or suggested.

·         My therapist is not providing an emergency service. 

IMPORTANT NOTICE for clients who are resident in the US or Canada. My professional indemnity insurance covers me to work with any client no matter where in the world they reside. However, if a resident in the US or Canada makes a claim against me, this insurance cover will only apply if the case is “heard in a British court under American or Canadian law” (whichever is appropriate). 

So far, I have never had any claim made against me either for face-to-face or online work. If you live in the US or Canada and you agree to work with me, please add your name and the date below to show you have read, understood and agree to this limitation in the unlikely event you may wish to make a claim against me. 

I have read, understood and agree to the terms of this Agreement. I confirm that I am over 18 years of age and that the information given by me here is accurate to the best of my knowledge. 

 

Name.................................................................

Date:......................................

Country of Residence:.......................................................................................

 
When you have read this Agreement, and clarified any points, please send the form below back to me by e-mail. Once I have received this form along with your payment, we can then begin to work therapeutically. I look forward to hearing from you.

 

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